What is the Multi-Écoute Centre?
The listening and referral Centre Multi-Écoute, is a non-profit community organization.
The centre’s mission is to work on mental health prevention and to help with the social integration of any person in need.
Multi-Écoute is a listening, psychosocial support and referral centre. Services offered take into account the culture of the participant and are provided as much as possible in the mother tongue of the client. In this sense, Multi-Écoute gives a particular attention to immigrants.

Multi-Écoute aims at:

• Helping any person in need
• Offering active listening services to those looking for support, by encouraging them to verbalize their feelings and needs in order for them to feel heard and understood.
• Offering short and medium term psychosocial follow-ups to people who desire to set goals and work towards attaining a better sense of well-being and quality of life with the help of a qualified psychosocial worker.
• Informing and referring the clients to the appropriate resources in order to add to the steps they are already taking at the centre.
• Helping immigrants and newcomers to better adapt to their new environment and facilitating their integration in the Quebec society.
• Bringing the individual to finding in himself the resources and solutions to his problems and if necessary, the external resources that can meet his needs.

The administration:
The Multi-Écoute Centre, being a community centre, is managed by a board of directors. This board is composed of seven volunteers from the community who have been democratically elected and who meet on a monthly basis in order to discuss about the centre and make the appropriate decisions to ensure its growth and good functioning. Every year, a General Assembly is organized to which all of the members of the centre are invited. During this assembly, the annual report and the budget forecast are presented by the board and propositions are made for the year to come. It is during this assembly that the elections for the board of directors take place.